Contact Us

Last updated: August 28, 2026

Our support team can help with product questions, order status, delivery, returns, exchanges, payments, accessibility, and privacy requests.

Customer support

Email: thitrinh69400@gmail.com

Phone: (208) 917-1213

Support hours: Monday to Friday, 9:00 AM–5:00 PM

Physical contact address

What to include

For an order question, include your order number, the email address used at checkout, and a short description of the issue. If an item or parcel arrived damaged, defective, incorrect, or incomplete, photos may help us review the request more quickly.

For a privacy request, state the right you wish to exercise and provide enough information for us to locate and verify the relevant records. Please do not send passwords, full payment-card numbers, or card security codes.

Returns

Contact us before mailing a return. We provide a free return shipping label for an eligible return and will send the correct destination and instructions. Do not send a return to the physical contact address above unless our return instructions specifically tell you to do so. Full terms are in our Refund Policy.